Shipping Policy

Shipping Policy

We're excited about getting your order to you! We ship to most countries worldwide and provide free standard shipping on orders of $100+ (after all discounts applied).

Order Status

Once your order has been filled, you will receive a shipping notification email. This email will include your tracking number and a link to check your order status.

Note:

If you do not see delivery info when you click on your order-tracking link, don't worry! Occasionally, there may be a 24-hour delay in viewing tracking progress from the point of our departure to the shipper's first scan at one of their destination points.

It’s not recommended to choose express shipping for pre-orders. Normally, after the order has been paid, the warehouse needs 1-3 business days to process your order (except for pre-sale items). You will receive a notification once your order has been shipped. Shipping times below do not include this processing time.

Kindly note that processing and shipping times may be impacted on Black Friday, year-end, and major holidays in the United States due to high volume and extreme weather conditions.

Exceptions

Kindly note that we cannot ship to P.O. boxes, APO/FPO/DPO addresses in Europe, and non-continental Europe (islands and territories affiliated with European countries) because our carrier can't ensure safe delivery to those addresses. There’s nothing worse than a lost package.

Customs Duties

Shipments from all our warehouses are delivered duty unpaid. Therefore, all customs or import duties are charged once the parcel reaches its destination country. If applicable, these charges must be paid by the customer. Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Zeuq Styles cannot declare purchased items as gifts or list an amount lower than the actual product price.

Order Address Error

Please contact customer service immediately to change your address before shipment at info@zeuqstyles.com. Once the items are shipped, the address cannot be changed, and it is out of our control. Therefore, the customer will be liable for any lost items, and Zeuq Styles will not be responsible.